Privacy Policy

1. Overview & Commitment

Welcome to Khidami Creative Studio (“Khidami”, “we”, “us”, or “our”). We operate khidami.com and deliver high-converting creative agency services: full social media management packages, responsive website development, custom brand identity systems, video production, motion design, ad creatives, and studio-grade voice overs.

We are deeply dedicated to upholding the confidentiality, security, and privacy of every client, brand, and visitor who engages with our platform. This Privacy Policy details the information we collect, the lawful grounds on which it is processed, and our strict protocols to keep it secure.

2. Information We Collect

Depending on your interactions with Khidami, we collect and process the following categories of data:

• Contact & Identification Data: Your name, business email, WhatsApp or telephone number, company name, and commercial website URL when requesting quotes or initiating project inquiries.
• Project Briefs & Creative Assets: Design specifications, brand guidelines, color palettes, vector logos, photos, product imagery, scripts, and video footage supplied to execute your contracted deliverables.
• Billing & Invoicing Details: Company registration data, invoicing addresses, and transaction verification records. (Note: We never store credit card numbers on our servers; transactions are processed through certified merchant gateways or bank wire).
• Technical & Log Information: Anonymized IP addresses, browser types, screen dimensions, referring pages, and performance telemetry to guarantee 99.9% site uptime and swift load times.

3. How We Use Your Information

Your data is processed strictly for legitimate, transparent agency operations:

• Contract Fulfillment: Designing and deploying your social media campaigns, web applications, visual branding packages, video edits, and voice recordings.
• Direct Client Communication: Providing transparent project milestone updates, scheduling design discovery reviews, and sharing revision drafts via WhatsApp and email.
• Accounting & Legal Compliance: Issuing itemized quotes, payment receipts, commercial tax invoices, and fulfilling Moroccan commercial accounting mandates.
• Site Security & Preference Optimization: Maintaining active SSL/TLS protection, stopping malicious traffic, and remembering your chosen dark/light visual theme.

4. Creative Assets & Client Confidentiality

We treat all confidential business information, unreleased product launches, proprietary marketing plans, and pre-launch assets provided by clients with the highest degree of professional discretion.

Unless an exclusive Non-Disclosure Agreement (NDA) is in effect, Khidami reserves the standard agency prerogative to showcase completed, publicly published client work (such as active websites, launched branding, and live social media reels) in our portfolio and case studies to demonstrate our creative capabilities.

5. Third-Party Infrastructure & Data Sharing

We partner solely with enterprise-tier infrastructure providers that guarantee rigorous privacy compliance:

• Cloud Hosting: High-performance LiteSpeed and Apache hosting servers with DDoS mitigation and active SSL certificate encryption.
• Encrypted Communications: Official WhatsApp Business API and Google Workspace for enterprise email handling.
• Statutory Authorities: Information is only disclosed if strictly required under the laws of the Kingdom of Morocco pursuant to lawful court orders.

6. Data Security & Storage Retention

We implement comprehensive technological and operational safeguards. All traffic between your device and Khidami servers is encrypted end-to-end with 256-bit SSL/TLS certificates.

Project working files, deliverables, and correspondence are retained in encrypted cloud archives for at least 12 months after contract completion, ensuring you can request file re-downloads or future campaign extensions.

7. Cookies & Local Storage

Khidami operates with a minimal, privacy-centric storage footprint:

• Theme Persistence: We store your preference for dark or light theme in browser localStorage (khidami_theme) to eliminate flash-of-unstyled-content on future visits.
• Session Category Memory: We preserve your active service tab on /services within sessionStorage and localStorage so reloads maintain your viewed plan.
• Zero Ad Tracking: We do not deploy third-party cross-site advertising trackers or tracking pixels.

8. Your Data Rights

You maintain sovereign control over your personal and business records:

• Access: Obtain a complete copy of all contact information and project archives associated with your brand.
• Rectification: Update or amend outdated business contact details at any time.
• Erasure: Request permanent deletion of your contact records and archived design drafts from our active databases.

9. Contact Khidami Legal Support

For privacy inquiries, data deletion requests, or to execute a Non-Disclosure Agreement (NDA) for an upcoming project, contact our team: